Thursday, October 12, 2017

Talk to Us!

Okay. You’ve looked around and decided that we’re your “go to shop”. 

We couldn’t be more pleased. Honest. But to make this as easy as possible, it will be really helpful if you’ll actually talk to us about what the issues with your car are. You could just come in and say that your something-or-other is making a funny noise. Or you could say that when you’re driving around you smell something. Since we’re not actually in the car with you at the time you notice these things, the more specific you are, the better.

Don’t be afraid that you’re sounding neurotic or over-specific. (Life doles out neurotic moments for all of us, it seems.) Give us all the details you can muster. Just say that the smell is sweet, or like something is burning. A sweet smell could indicate a coolant leak. A burning smell could be from your brakes, or your clutch or an electrical short, or a few other things.

The funny noise. Is it a click or a squeal? Where is it coming from? Does it sound as if it’s inside or outside the car? The front or back, the right or left? This isn’t like that old TV show, “My Mother the Car”, but your car is talking to you. It’s telling you that something isn’t right. It could be coming from your transmission or the engine or the brakes. It could be something as simple as your parking brake being engaged and you didn’t notice. It could be your alternator or that something under the hood isn’t mounted correctly. The more information you can give us, the faster we will get to the problem.
If you don’t fully understand automotive technical terms, just tell us your problem in regular speak. You might unwittingly be sending us in the wrong direction if you try to dress up your complaint with jargon. Just lay it out for us, and we’ll get you fixed up.

We have been serving the Hollywood District and greater Portland-area for almost 30 years. We offer professional automotive service specializing in Honda, Toyota, Lexus, Acura, Volvo, Nissan, Volkswagen, and Audi, but we’re happy to take a look at whatever you’re driving. If we can’t help you, we’ll help you find someone who can.

We have the best mechanics in the business. No kidding. We’ll explain everything to you – in regular speak - and we’ll try to stay within your budget. We know all too well that car repairs can sometimes feel like a shock to the system. We’ll do what we can to sidestep that one.

We’ll always be here when you need us. Call Broadway Imports at 503.282.0817 if you want to schedule an appointment. Go ahead. Schedule an appointment today!


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Talk to Us!

Okay. You’ve looked around and decided that we’re your “go to shop”.  We couldn’t be more pleased. Honest. But to make this as easy a...